OPEN TODAY 10:00 AM TO 8:00 PM

Regular Hours

  • Monday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:30 PM
  • Sunday11:00 AM - 7:00 PM


Social Worker ( Benefits)





POSITION TITLE:   Social Worker (Benefits)


  • Support with completion and submission of applications for benefits – including but not limited to SSDI/SSI, DSS (SNAP, TA, HEAP, emergency services, Medicaid, Unemployment etc) and Assist with recertification’s for DSS benefits
  • Assist with referrals to and follow up connection with multiple resources including but not limited to : Legal Aid, SPOA, Food Banks, job search (AccesVR) , CDPA, mental health/substance use treatment, Catholic Charities, Helping Hands, TRIPS, RC PRIDE, medical facilities, immigration advocacy
  • Aide with facilitating a path to gathering documents which may include assisting client with calls to various agencies for ID and medical documentation, award letters, etc
  • Conduct a full benefits eligibility review: explain eligibility rules, assist with enrollment and/or recertification, and assist with the appeal process
  • Follow-up with Person-Centered counseling
  • Ensures all significant client data and service provider details are current and accurate, and that they are documented in a timely manner
  • Follow through all paperwork required for consumer files per agency policy
  • Assist with appeal process when clients are denied benefits via submission of appeal or fair hearing forms (by strict deadlines) and sitting with client for call appointments from agencies
  • Assist with ensuring clients are compliant with submission of documentation for eligibility for any / all benefits
  • Must be cleared and maintain an acceptable record under the criminal background check process
  • Follow up with explanation of letters received from government agencies (etc) and develop a concrete plan for compliance
  • Help with facilitating specific needs for this plan (example – TRIPS bus to get to DMV or doctor)
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position


  • A Bachelor’s Degree plus a minimum of one year experience in a similar capacity or equivalent combination of education and experience working with people with disabilities.
  • Excellent interpersonal, organizational, written and oral communication skills required; able to interact in a respectful, supportive and  confidential manner
  • Strong familiarity with Independent Living Philosophy
  • Working knowledge of Microsoft Office Software, including Excel, Word and Power Point.  Working knowledge of Gmail/Google applications
  • Ability to work independently in an efficient manner
  • Maintain strong work ethic and strict adherence to code of ethics, standards of conduct and confidentiality requirements
  • Ability to foster and facilitate the clients independence and self-direction as much as possible throughout the process while ensuring all eligibility criteria are met and forms are completed correctly and meet the deadline requirements
  • Able to coordinate and advocate with various agencies, family members, medical professionals, landlords etc as needed