FLSA Status: Non-Exempt
Department: Food and Beverage Front of House
Reports to: Bar Manager, Restaurant Manager, Other Department Manager or Director of Food and Beverage
Assists Bartender with cleaning, stocking, and other tasks. Assists with beverage preparation and service and adheres to all established standards. Creates memorable dining experiences through personalized and genuine interactions.
♦ Stocks bar, mixes and serves alcoholic beverages, assists in cost control, inventory and maintaining inventory records.
♦ Assists & supports in inventory control through conscientious use and careful monitoring of all food and beverage products. Communicates with management in a timely manner when supplies are needed.
♦ Communicates guest requests and concerns to the Bartender and/or Department Manager.
♦ Performs opening and closing duties which include, but are not limited to: inventory, cash control, cleaning, and restocking.
♦ Accountable for checks and cash transactions. Utilizes Point of Sales System.
♦ Assists with setup and breakdown of portable bars and other catered events.
♦ On occasion serves meals to guests.
♦ Incorporates safe work practices in job performance.
♦ Regular and reliable attendance.
♦ Performs other duties as required.
High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
Previous working experience in restaurant environment.
Frequently stands, walks, talks, listens, and uses hands. Regularly reaches with hands and arms. Occasionally climbs, balances, stoops, kneels, crawls, crouches; tastes, smells and sits. Frequently lifts up to 25 pounds. Occasionally may lift up to 50 pounds.
ServSafe Certified (Food & Alcohol) or TIPS equivalent.
Job Knowledge, Skill, and Ability Preferences:
♦ Professional and courteous demeanor
♦ Strong team player and self-motivated
♦ Can effectively communicate with guests, co-workers, and management
♦ Demonstrate a strong commitment to company values
♦ Exceptional personal hygiene and positive representation of the organization to Troon employees, clients and vendors
♦ Fluent in English speaking, writing and understanding
♦ Must meet state age requirements for handling alcoholic beverages
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.