FLSA Status: Non-Exempt
Department: Food and Beverage Front of House
Reports to: Bar Manager, Restaurant Manager, Other Department Manager or Director of Food and Beverage
Makes and serves guests delicious beverages in accordance with established standards and with hospitality and professionalism. Creates memorable dining experiences through personalized and genuine interactions.
♦ Stocks bar, mixes and serves alcoholic beverages, assists in cost control, inventory and maintaining inventory records.
♦ Assists department leaders with creation of seasonal cocktails and development of menu
♦ Assists department leaders with Social Media schedule and creation of content
♦ Maintains inventory control through conscientious use and careful monitoring of all food and beverage products. Communicates with management in a timely manner when supplies are needed.
♦ Ensures compliance with applicable state liquor laws and standard operating procedures provided by the management.
♦ Communicates guest requests and concerns to the Department Manager.
♦ Performs opening and closing duties which include, but are not limited to: inventory, cash control, cleaning, and restocking.
♦ Accountable for checks and cash transactions. Utilizes Point of Sales System.
♦ Reviews banquet schedule for changes, calendar of events, and special events.
♦ Serve catered parties from service or portable bars.
♦ On occasion serves meals to guests.
♦ Incorporates safe work practices in job performance.
♦ Regular and reliable attendance.
♦ Performs other duties as required.
High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
Experience in restaurant point-of-sale (POS) systems (e.g. Toast, POSITOUCH and MICROS)
Frequently stands, walks, talks, listens, and uses hands. Regularly reaches with hands and arms. Occasionally climbs, balances, stoops, kneels, crawls, crouches; tastes, smells and sits. Frequently lifts up to 25 pounds. Occasionally may lift up to 50 pounds.
ServSafe Certified (Food & Alcohol) or TIPS equivalent.
Job Knowledge, Skill, and Ability Preferences:
♦ Knowledge of wine, spirits, beer and current trends in industry and marketplace
♦ Possesses the knowledge of cocktail recipes
♦ Professional and courteous demeanor
♦ Demonstrate a strong commitment to company values
♦ Exceptional personal hygiene and positive representation of the organization to Troon employees, clients and vendors
♦ Fluent in English speaking, writing and understanding
♦ Must meet state age requirements for handling alcoholic beverages
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.