OPEN TODAY 10:00 AM TO 8:00 PM

Regular Hours

  • Monday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:30 PM
  • Sunday11:00 AM - 7:00 PM


CDPA Bilingual Program Specialist ( Spanish)





SPECIALTY:         Consumer-Directed Personal Assistance Program


BRIDGES operates a variety of programs guided by the Philosophy of Independent Living to provide services and supports for individuals with disabilities to experience autonomy in all areas of living.

BRIDGES acts as a Fiscal Intermediary in a NY State Agency with Choice model, that allows people with disabilities who are Medicaid and long term care eligible to recruit, interview, hire, train and dismiss their own employee known as a Personal Assistant (PA).

The Program Specialist assumes responsibility for time and attendance functions for consumers and personal assistants.



  • Must be Bilingual– Spanish
  • Familiarity with the overall concept of Medicaid and the home care industry
  • Familiarity with the Independent Living Philosophy and CDPA
  • Capable of communicating with and in a manner that is culturally sensitive to individuals with disabilities
  • Must be able to travel locally and regionally for meetings and worker enrollments when needed
  • Ability to provide exemplary customer service
  • Must be able to maintain solid documentation on all people served
  • Working knowledge of Microsoft Office Software, including Excel, Word and Power Point.
  • Ability to become proficient on other software products as utilized by the position
  • Excellent interpersonal, organizational, written and oral communication skills; able to interact with all levels of associates in a respectful, confidential manner
  • Effective and collaborative team player
  • Experience with Electronic Verification Systems
  • A valid NY State Driver’s License and driving record acceptable for agency insurance coverage.
  • Must be cleared and maintain an acceptable record under the criminal background check process
  • Must be cleared and maintain an acceptable record under the Medicaid Fraud & Abuse exclusion check
  • Maintain strong work ethic and strict adherence to code of ethics, standards of conduct and confidentiality requirements.



  • Must have experience in Consumer Directed Personal Assistance (CDPAP)
  • Maintain accurate record keeping, note taking, and data entry
  • Facilitate consistent learning and development on DOH and DOL standards to ensure program compliance
  • Monitor and communicate with staff and participants regarding information that may affect the status of a personal assistant, including; health assessment status, Medicaid exclusion, work permit or ID expiration, etc., to ensure compliance
  • Monitor daily entries into the electronic visit verification system
  • Attend agency-sponsored in-service/trainings
  • Facilitate community outreach at key locations and designated events
  • Comply with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
  • Maintain strict confidentiality and protect Agency operations by keeping information confidential and secured
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Adhere to all Agency policies and procedures, including but not limited to corporate compliance, personnel and fiscal policies and procedures
  • Establish and maintain a strong attention to detail, ensuring work is accurate and complete, and adhere to all established deadlines
  • Remain current in all agency required trainings
  • Additional duties as assigned.


BRIDGES is committed to a common language and values to describe the culture and behavioral expectations for all stakeholders, including people served, employees, and visitors.