Open until 9:30 PM

Regular Hours

  • Monday - Thursday10:00 AM - 8:00 PM
  • Friday - Saturday10:00 AM - 9:30 PM
  • Sunday11:00 AM - 7:00 PM


Macy’s: Customer Experience Colleague – Full Time



As a Customer Experience Colleague (CXC), you will prioritize the customer experience by selling to our customers in the moment to service their needs. You will drive enterprise wide cross-category selling across multiple selling platforms to deliver sales goals and achieve sales growth. This position exemplifies the Own Your Style service model throughout the store. You will enhance the shopping experience by providing personalized service in all departments. This role requires a can-do attitude that goes above and beyond and has a personable and efficient approach when servicing the customer. You will collaborate and build great partnerships with peers, especially with At Your Service colleagues. and connect your customer to a Personal Stylist when necessary.