Hours

Closed until 11:00 AM

Regular Hours

  • Monday - Thursday11:00 AM - 7:00 PM
  • Friday - Saturday11:00 AM - 9:30 PM
  • Sunday11:00 AM - 7:00 PM
View our Holiday Hours HERE!

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Assistant Store Manager

PacSun

Part-Time

04/25/2021

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store’s KPl’s. Assistant Managers also must hold store employees accountable to following all policies and procedures .

Responsibilities

PacSun Fit

•      Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends

•      Inspires and motivates others by consistently exhibiting core value behaviors

•      Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

Customer Experience

•      Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience

•      Handles customer situations in compliance with policy and procedures, attempts to “solve for yes” and escalates issues as appropriate

•      Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience

•      Shares feedback from customers with the leadership team to improve the overall customer experience

•      Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)

Priority Setting I Decision Making

•      Prioritizes and delegates tasks to meet all operational needs

•      Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience

•      Supports and executes visual directives and maintains visual standards set by the company

•      Drives efficiency in all operational store processes

•      Maintains merchandise flow, filling and presentation standards throughout the store and stockroom

•      Maintains a clean and well organized stockroom and store, promoting a safe work ing and shopping environment to maximize the customer experience

•      Ensures all store associates follow all policies, procedures and all Safety Program practices

Results Driven

•      Holds self and others responsible for the accomplishment of all operational tasks

•      Coaches and provides feedback on Sales Associate’s performance

•      Supports associate engagement by recognizing and rewarding outstanding performance

•      Provides direction to associates to ensure understanding of company directives and standards

Operational  Responsibilities

•      LOP: Leads floor for management team to cover breaks during non-peak periods

•      Supervisory level register access

•      Opening / Closing Shift: May be required to open or close store during specific periods based on business needs

Additional  Responsibilities

•     Ability and willingness to take on additional tasks

•      Adheres to Federal, state and local labor laws

•      Secures and maintains assigned company property

•      Ability to safely lift up to 50 pounds

•      Flexibility with schedule {able to work weekends , early mornings, nights, peak holiday periods)

•     Ability to utilize power tools and navigate a ladder as needed

 

Qualifications

Education/Skills/Experience

•      Passion for product, brands, Fashion and trends

•      High school diploma or equivalent required

•      Effective written, verbal and presentation skills

•      Strong communication and time management skills

•      Basic math and computer proficiency

•      Previous retail or stock experience required

•      Experience supervising teams preferred

•      Must be 18 years of age

Physical Demands

·        Ability to climb, reach, bend and lift up to 30 pounds frequently and      50   pounds occasionally

·        Ability to operate a cash register and fold and display merchandise

·        Ability to work in store sales floor for extended periods – 95% or more of assigned shift Ability to communicate through oral interactions