Hours

Closed until CLOSED

Regular Hours

  • Monday - SundayCLOSED -

DISCOVER

The Art of Shaving

Retail Sales Specialist

The Art of Shaving

02/20/2020

Job Title: Sales Associate (Shaving Specialist)

Reports To: Store Manager

Summary

Meet and exceed sales goals by providing a positive customer shopping experience through knowledgeable, friendly and efficient service standards.

Responsibilities

  • Provide welcoming and knowledgeable customer service
  • Responsible for meeting individual sales plan
  • Responsible for tracking and reporting individual performance
  • Responsible for opening Store/Key Holder
  • Responsible for closing of store including end of day cash and credit card reporting
  • Responsible for managing Barber Spa appointment book (where services are available)
  • Perform merchandising duties including replenishment of stock throughout shift
  • Assist in cleaning and maintenance of store as needed
  • Responsible for operating cash register
  • Perform duties as assigned by Store Manager
  • Observe and monitor loss prevention

Competencies 

  • Customer Service – Welcoming and knowledgeable customer service, exceptional communication skills, responsible for entire customer experience, and ambassador of the brand. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Oral Communication – Speaks clearly and persuasively; Listens and gets clarification; Responds well to questions.
  • Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
  • Organizational Support – Follows policies and procedures; Completes tasks correctly and on time; supports organization’s goals and values.
  • Records– Tracks sales metrics using Gold Standard forms
  • Safety– Maintain safety standards in the store.
  • Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
  • Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent.
  • Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications

  • Upscale retail experience
  • Proven sales record
  • Responsive and attentive customer service skills
  • Enthusiastic, motivated, team player
  • Exceptional written and verbal communication skills
  • Proficient with current computer technologies

Physical Demands: include but may not be limited to standing for long periods at a time and lifting/pushing/unpacking/storing shipments up to 10 lbs.

Application Link: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a8d13481-e624-4608-b795-315c0d7e458a&jobId=18424&lang=en_US&source=CC2